In spite of the fact that the web hosting service supplied by the different companies appears the same, each provider has a personalized platform with its own modifications and different ways to accomplish given things. In such a case, an info-crammed knowledge base will be extremely useful both for people with little or no experience and for technically experienced individuals who will at some point find out how certain operations are done, but will lose time in the meantime. The aim of such a knowledge base is to make the service quick and easy to use, sparing users loads of time and energy. The consequence is more gratified customers, as they can effortlessly find the info they are seeking, and considerably less work for the help desk team, because usually the vast majority of the questions and difficulties that customers have are already included in the knowledge base. In case the articles are professionally written and encompass more things, you’ll be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans feature an elaborate knowledge base where you can find information about all the difficulties that you may possibly bump into and their solutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your mail client are correct, but yet you’re unable to send email messages, for instance. We have made every effort to be as exhaustive as possible and to encompass all possible options in order to save you time and effort and to supply you with different solutions for any problem. The knowledge base includes educational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every section of the Control Panel, while if you want to see the entire list of articles, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature a comprehensive online article archive where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve obtained from our customers throughout the years and, hence, our articles deal with specific issues that you may face and include the easiest way to resolve them, for example getting a 500 Internal Server Error message or not being able to send email messages from your desktop PC although you have the correct settings. The articles are available in every section of the Control Panel and you can check them whenever you want. They can help you broaden your knowledge not only about our platform, but also about the hosting field in general, as they include detailed instructions and general information such as what file access permissions or cron jobs are.