When your website hosting supplier supplies live chat support, you're able to talk to an agent live and learn helpful info or get a problem resolved in a timely manner. The advantage of using chat instead of calling to talk with a live person is that you need only a computer with access to the web, so you will not pay any charges in the event that you're in another state or country. In addition, it will be a lot quicker to copy and paste data for example domains, usernames or error messages in other words details that are sometimes difficult to share with the other party on the telephone. The live chat is also a considerably faster solution to contact your web hosting service provider's support team in comparison to using a ticketing system. Last, but not least, in case some issue needs a little more time to be taken care of, you'll be able to do something else entirely while you wait for support on the live chat, so that you will not lose time - something that's impossible in case you are on the phone.

Live Chat Support in Cloud Web Hosting

We provide a live chat assistance service for all of the cloud web hosting that we offer and we're able to support you with almost everything in real time. If you do not have an account with us yet, we'll be able to provide you with more info about the packages in order to help you to get the most appropriate plan. If you are an existing customer, we're able to help you with any billing or general matter plus with lots of common tech troubles, such as an e-mail address installation in a desktop e-mail client. If you can't call us for some reason or you are in some country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Of course, some problems require more time to investigate and test, so you'll have to open a support ticket to our technicians, still, we're able to save you time and help you with various problems on the chat.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with all our semi-dedicated servers, you're able to get the replies for any questions you have or have numerous problems taken care of right away. The service is available every day, which means that you're able to talk to an agent even on holidays and weekends. If you are not sure which package would be better for your websites or if our outstanding cloud hosting platform matches some system requirements, you may join our live chat before you purchase anything. If you are an active customer, you are able to obtain more information about billing issues, account settings and a number of common technical issues you may experience, for instance in case you cannot set up an email account in a client on your computer. Our live chat can save you considerable time no matter where you are or when you get in touch with us.