Although this is not the most importantaspect to recognize a dependable cloud web hosting company from a bad one and a reseller from an actual provider, being able to call and speak with a live person is a sign that you aren't dealing with a one-person company and that you will be able to get in touch with somebody every time you're looking for help. The phone support for hosting services may vary from basic to expert, which means that the problems which can be resolved with a phone call vary depending on the specific provider. In the general case, these issues are simpler and include billing or first level tech issues as more complex problems generally require a support ticket where both you and the sysadmins can track the proceedings with a specific situation. Nonetheless, the option to call your supplier can save you a lot of time and efforts for the countless small issues that may eventually show up at the time you manage your website hosting account.

Phone Support in Cloud Web Hosting

If you decide to obtain one of our cloud web hosting, you will be able to speak with our support team over the telephone for 14 hours a day. We can help you select the perfect package for your sites since we realize that it's better to discuss such matters with a live person. If you already have an account, we can help you with any sales/billing questions and / or general matters, even with some technical situations which don't involve a lot of time or escalation to an administrator since it will be more appropriate to open a ticket for time-consuming issues in order to have the communication in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you will be able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you if you have any questions about the semi-dedicated server plans that we provide. Whether you would like to know more about our packages, you have a billing issue or some general problem, you can give us a call. Although some more complicated troubles may need a ticket so as to give some time to our technical support crew to analyze, we'll help you with a lot of technical questions on the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the USA, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you're in a different country, we also have an international number where you're able to reach us.