A 99.9% Server Uptime
We have set up our cloud web hosting platform using dependable hardware and heavily tweaked software. Our admins have installed a tweaked version of SELinux on all our servers to ensure optimal protection and dependability. We’ve set up a number of DoS protection devices along with powerful firewalls to make sure our network is impenetrable and safe.
All cloud web hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on top–drawer hardware elements provided by Juniper. Moreover, on each single router, we have set up a firewall with an advanced set of rules in an effort to sift out all suspicious requests.
Thus, in each of our datacenter facilities – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are unhappy with our services, or if you find them inadequate, or if you decide that you must use a VPS servers rather than a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control over your domains even if you close your hosting account with us.
24/7 Technical Support
In the event that you have a web hosting firm, your tech engineers are of vital importance. Because of this, we’ve diligently selected a very proficient group of techs, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All questions are responded to within 1 hour and our average response time is well under 20 minutes!