Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is taught to promptly care for all our cloud web hosting clients’ requests and guidance demands. Via our ticket system, you’ll be able to fill in your question and a support staff representative is going to go back to you in less than max sixty minutes. In reality, practice indicates that the common reply time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our team of professionals is going to be online for you 24x7x365 to respond to all your inquiries and to resolve any matter that you might have. You also can open a support ticket from the GX Hosting Web Hosting Control Panel or drop a message any moment. In addition, on working days, you can give us a call or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated an in depth information base into the Control Panel as a way to receive useful step–by–step guidance anytime. Each part of the Control Panel possesses its own contextual guide area showcasing a group of how–to content articles. We have also made videos to present you with a more effective visual representation of the way in which to complete any given process.