Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center incorporated into GX Hosting’s Web Hosting Control Panel. It includes an immense repository with commonly asked questions and in–depth instructional articles compiled by our capable client support team.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of instructional video tutorials that visually demonstrate how you can handle a typical issue connected with your cloud web hosting account. You’ll find the educational video clips in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24/7 help desk service and a one–hour support ticket response guarantee. Our skillful support engineers will be online 24 hours a day to respond to your questions and to sort out any issue that you could stumble upon. Simply submit a help request from the Help Center section and we’ll respond back to you straight away.