1 hour ticket response
We are focused on giving a prompt and appropriate reply to each tech support ticket submitted by a client. Our proficient customer support team representatives will review your question and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average support ticket response time has proven to be 20 minutes.
A Premium–Quality Help Desk Support Service
Each member of our customer service team has several years of experience in the cloud web hosting arena and most of them have worked for us for at least 5 years. They are all prepared to reply to all your requests in the most professional way possible.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you can find an easy–to–browse Help section where you can get quick tips on how you can use our services. You can get the answers to your questions in the F.A.Q. section, see more suggestions in the web hosting account administration articles or check out our instructional video tutorials.