Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Guarantee

  • Our crew of professionals will try their best to answer to your help demands in up to 1 hour. If, however, the problem you have stumbled upon requires the assistance of our Administrators’ =Team,= we are going to send the ticket to the person in charge and will write a comment to let you know.

  • Top quality support service
  • Professional Client Help And Support Service

  • We provide you with 24x7x365 technical help and support through a ultra–fast ticketing system built into your Control Panel. You can easily contact us all the time about any of the apps that come pre–configured on your virtual server, this includes the selected Linux OS, the server administration panel and our custom designed Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Web Hosting Control Panel that is provided at zero cost with your VPS offers an integrated article base. One can find an assortment of detailed how–to tutorials and a variety of step by step video guides that illustrate all the general site administration duties. You can access them by hitting the Help or Video control keys in the right part of each Control Panel section.